Shipping- and Payment Information

A. Shipping Information

We ship worldwide. Please see the table below for shipping costs regarding your individual shipping destination.

I. Shipping within Germany:

Shipments within Germany will be handled by DHL or DPD. Shipments within the German mainland are charged at 5,50 Euro for DPD delivery or 5,90 Euro with DHL. A total order amount above 75,00 Euro will be shipped free of charge with DPD. For cash on delivery we charge an additional amount of 8,50 Euro. DHL will also charge you additional 2,00 Euro for handling for cash on delivery.

Please note, that the maximum order-amount for cash on delivery is 500 Euro.

II. Shipping outside Germany:

Shipping for countries inside the European Union will be handled by DHL /Deutsche Post or DPD. For shipping in countries outside the European Union shipping will be only handled via DHL / Deutsche Post. We are shipping worldwide. Please see the table below for shipping costs regarding your individual shipping destination.

In case of delivery to countries outside the European Union, additional costs may be incurred in individual cases for which the Seller is not responsible and which have to be borne by the Client. This includes for example transfer fees charged by banking institutes (transfer charges, exchange fees) or import duties or taxes (customs). Such costs regarding money transfer may also be incurred, if delivery is not made in a country outside the European Union and the Client carries out the payment from a country outside the European Union.Additional information can be found here http://ec.europa.eu/taxation_customs/dds/cgi-bin/tarchap?Lang=EN and for purchase tax. http://auskunft.ezt-online.de/ezto/Welcome.do as especially for Switzerland http://xtares.admin.ch/tares/login/loginFormFiller.do.

DPD-Flatrates inside the European Union:

DPD-Zone 1:Shipping-cost:
Austria (AT), Belgium (BE), Luxembourg (LU), Netherlands (NL)9,50 Euro
DPD-Zone 2:Shipping-cost:
Czech Republic (CZ), Denmark (DK), Liechtenstein (LI)11,00 Euro
DPD-Zone 3:Shipping-cost:
France (FR), United Kingdom of Great Britain (GB)13,50 Euro
DPD-Zone 4:Shipping-cost::
Hungary (HU), Italy (IT), Poland (PL), Slovakia (SK), Slovenia (SI)16,50 Euro
DPD-Zone 5:Shipping-cost:
Spain (ES), Ireland (IE), Portugal (PT), Sweden (SE)22,00 Euro

DHL-Flatrates inside the European Union:

DHL Zone 1:Shipping-cost:
Austria (AT), Belgium (BE), Czech Republic (CZ), Denmark (DK), France (FR), Liechtenstein (LI), Luxembourg (LU), Netherlands (NL)14,50 Euro
DHL-Zone 2:Shipping-cost:
Spain (ES), United Kingdom of Great Britain (GB), Hungary (HU), Italy (IT), Slovakia (SK), Slovenia (SI), Vatican City (VA)15,50 Euro
DHL-Zone 3:Shipping-cost:
Bulgaria (BG), Cyprus (CY), Estonia (EE), Finland (FI), Greece (GR), Ireland (IE), Croatia (HR), Letvia (LV), Lithuania (LT), Malta (MT), Portugal (PT), Romania (RO), Ukraine (UA)16,50 Euro

DHL-Flatrates outside the European Union:

DHL-Zone 1:Shipping-cost:
Switzerland (CH), Monaco (MC)24,50 Euro
DHL-Zone 3:Shipping-cost:
Belarus (BY), Iceland (IS), Macedonia (the former Yugoslav Republic of) (MK), Moldova (Republic of) (MD), Montenegro (ME), Norway (NO), Serbien (RS)25,00 Euro
DHL-Zone 4:Shipping-cost:
Algerien (DZ), Georgien (GE), Israel (IL), Libanon (LB), Libyen (LY), Morocco (MA), Russian Federation (RU), Syrien (SY), Tunisia (TN), Turkey (TR)42,00 Euro
DHL-Zone 5:Shipping-cost:
United Arab Emirates (AE), Afghanistan (AF), Armenia (AM), Azerbaijan (AZ), Bahrain (BH), Bangladesh (BD), Bhutan (BT), Brunei Darussalam (BN), China (CN), Hong Kong (HK), Iraq (IQ), Iran (IR), Japan (JP), Yemen (YE), Jordan (JO), Cambodia (KH), Canada (CA), Qatar (QA), Kyrgyzstan (KG), Kuwait (KW), Lao People's Democratic Republic (LA), Macao (MO), Malaysia (MY), Maldives (MV), Mexiko (MX), Mongolia (MN), Myanmar (MM), Nepal (NP), Oman (OM), Timor-Leste (TL), Pakistan (PK), Papua New Guinea (PG), Philippines (PH), Saudi Arabia (SA), Singapore (SG), Sri Lanka (LK), Korea (Democratic People's Republic of) (KP), Korea (Republic of) (KR), Taiwan (TW), Thailand (TH), Turkmenistan (TM), USA / United States of America (US), Uzbekistan (UZ), Viet Nam (VN)43,00 Euro
DHL-Zone 6:Shipping-cost:
All other countries50,00 Euro

B. Payment Information

I. National shipments (within Germany)

For deliveries inside Germany we offer the following payment methods:

1. Bank transfer / prepayment

2. Cash on delivery

3. Payment via PayPal

II. International shipments

For deliveries outside Germany we offer the following pamyent methods:

1. Bank transfer / prepayment

2. Payment via PayPal

III. Detailed information about the different payment methods

1. Bank transfer

Wire transfer the invoice amount using the invoice number as purpose to our bank account. You will receive our bank account data during the order-process via e-mail.

2. Cash on delivery

Pay your order on delivery to the transportation / shipping company, which we allow to collect your total invoice amount for us. Please note that for shipments using cash on delivery as method of payment we charge an additional fee of 8,50 Euro. DHL will also charge you additional 2,00 Euro for handling for cash on delivery.

Please note, that the maximum order-amount for cash on delivery is 500 Euro.

3. Payment via PayPal

Pay using PayPal with your PayPal Account. More information about payment with PayPal can be found here: https://www.paypal-deutschland.de/privatkunden/.

For some countries the payment via PayPal is not free, please see the following table for PayPal fees:

We will charge no PayPal fees for the following countries:

Austria (AT), Belgium (BE), Bulgaria (BG), Cyprus (CY), Tschechien (CZ), Germany (DE) , Denmark (DK), Estonia (EE), Spain (ES), Finland (FI), France (FR), United Kingdom of Great Britain (GB), Greece (GR),
Croatia (HR), Hungary (HU), Ireland (IE), Itlaien (IT), Iceland (IS), Liechtenstein (LI), Lithuania (LT), Letvia (LV), Luxembourg (LU), Malta (MT), Netherlands (NL), Norway (NO), Poland (PL), Portugal (PT),
Romania (RO), Sweden (SE), Slovenia (SI), Slovakia (SK)

For the following countries the PayPal fee is 3,9% of the total order amount + 0,35 Euro:
Switzerland (CH), United States of America (USA)

For all other countries the PayPal fee is 5,2% of the total order amount + 0,35 Euro:

*the german VAT will be only charged to end-customers inside the European Union. Shipping costs are shown including 19% VAT.

*Only valid for deliverys inside Germany. Delivery-times for other countries and informations for the calculation of the delivery-times see here: Table of delivery-times.
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